My Insurance Company Says My Damage Is Old Damage. Are They Right? (Hint: Not Necessarily!)

One of our readers emailed us last week with a query regarding a leak in their bathroom that reached their basement. Since the carrier claims its old damage, their insurance provider informed them that it was not covered. My claims expert deconstructs the question and gives us crucial details on how to determine whether or not damage is indeed too old to be covered. Follow our Facebook informational group at Anything About Property Insurance Claims 101: If you ever have any questions that you would like answered, email us at emily@pantherpa.com.