Privacy Policy

Who We Are
Our website address is: https://pantherpa.com. Panther Public Adjusting operates this site. For any privacy-related concerns, you can contact us at Claims@PantherPA.com.

What Personal Data We Collect and Why We Collect It
We collect various types of personal data from users, including but not limited to:

• Name, email address, and contact details for communication and customer support.
• Transactional data related to purchases and services.
• Technical data, including cookies, analytics, and embedded content tracking.
• Sensitive personal data may be collected where necessary, with explicit user consent.

Data is collected for purposes such as customer support, order processing, website optimization, and compliance with legal obligations.

Comments
When visitors leave comments on our site, we collect the data in the comments form, their IP address, and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. Their privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible publicly.

Media
If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.

Contact Forms
If you submit a contact form, we collect your submitted data for customer service purposes. We do not use submitted data for marketing purposes unless explicitly agreed upon.

Cookies
Our website uses cookies to enhance user experience. These include:

• Comment cookies (saved for one year).
• Login cookies (persist for two days; “Remember Me” option extends this to two weeks).
• Editing and publishing cookies (expire after one day).

Additional cookies may be set by third-party services, including analytics and embedded content.

Analytics
We may use third-party analytics services to track website performance. Users can opt out of analytics tracking through their browser settings.

Who We Share Your Data With
We do not share personal data with third parties except where necessary, including:

• Payment processors for transactions.
• Cloud-based services for data storage.
• Third-party analytics providers (see their privacy policies for more information).

How Long We Retain Your Data

• Comments and their metadata are retained indefinitely for follow-up purposes.
• Registered users’ data is stored in their profile and can be edited or deleted at any time.
• Contact form entries are stored for six months.
• Analytics records are stored for a year.
• Customer purchase records are stored for ten years.

What Rights You Have Over Your Data
Users can request an exported file of their data or request data deletion. This does not include data we must retain for legal, security, or administrative purposes.

Where Your Data Is Sent
Data may be transferred outside the EU but is safeguarded under data protection agreements such as Privacy Shield or binding corporate rules. Visitor comments may be checked through an automated spam detection service.

How We Protect Your Data
We employ security measures such as encryption, two-factor authentication, and staff training to ensure data protection.

What Data Breach Procedures We Have in Place
We have internal reporting systems to handle data breaches, including notification mechanisms and compliance with legal requirements.

What Third Parties We Receive Data From
Our website may receive user data from third-party advertisers, social media platforms, and analytics services.

Industry Regulatory Disclosure Requirements
If required by law, we will disclose industry-specific privacy regulations.

Really Simple SSL and Add-ons
Really Simple SSL and its add-ons do not process personally identifiable information, so GDPR does not apply to these plugins. Read their privacy policy here: Really Simple SSL Privacy Policy.

Use of Caching
This site uses caching to enhance performance and user experience. Cached files are temporary and not accessed by third parties, except for technical support by the cache plugin vendor. Cache files may be purged manually before expiration if needed.

We may use QUIC.cloud services to process & cache data temporarily. Read their privacy policy here: QUIC.cloud Privacy Policy.