📹🏠What to Do When Your Insurance Company Requests a Recorded Statement! Hi, I’m Mendy with My Insurance Claim Expert. In this video, I’ll guide you through the process of providing a recorded statement to your insurance company. Your insurance policy is a contract that requires you to cooperate during the claim investigation, and refusing to give a recorded statement could jeopardize your claim. 📋
Here’s what you need to know:
Answer Clearly: Stick to yes or no if you don’t know the precise answer. Avoid guessing or vague responses.
Be Careful with Your Words: Ensure your statements can’t be taken out of context by the insurance company.
If Represented: If you have a public adjuster, let them handle the detailed questions about damages.
đź’ˇ Pro Tip: If you’re unsure about other damages, state what you know (e.g., “There’s a hole in the roof”) and refer them to your public adjuster for comprehensive information.
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Youtube Chapters:
00:00 – Introduction
00:08 – What to Do When Your Insurance Company Requests a Recorded Statement
00:25 – Importance of Cooperation and Risks of Refusal
00:39 – Types of Questions You’ll Be Asked
01:02 – How to Answer Questions Accurately
01:47 – Avoiding Misinterpretation and Context Issues
02:15 – Handling Questions About Damages You’re Not Sure Of
03:05 – Role of Your Public Adjuster in Providing Information
03:13 – Conclusion and Contact Information